A leading national enterprise in Australia is seeking a Senior Network Engineer to provide on-site and remote engineering support to a diverse client base across multiple industries. The role involves delivering enterprise networking services, troubleshooting complex network issues, and working in multi-vendor environments. Ideal candidates will have strong communication skills and experience in...
A leading open source software company is seeking a Cloud Support Engineer to assist customers with technical needs regarding Ubuntu and related products. Located in Canberra, this globally remote role requires expertise in Linux support, cloud computing, and advanced troubleshooting skills. Candidates should have a strong academic background and be able to engage effectively with customers. The...
About the Team Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork,...
A growing cybersecurity firm in Australia is seeking an Associate Customer Support Engineer to join their remote team. You will handle customer inquiries, manage support tickets, and assist with onboarding while ensuring an excellent user experience. The ideal candidate has strong technical skills, customer support experience, and knowledge of cybersecurity concepts. This role fosters...
A leading cyber insurance innovator is seeking a Level 2 Platform Support Engineer to support users and partners. This role requires troubleshooting and resolving technical issues, maintaining communication with stakeholders, and documenting processes. Candidates should hold a Bachelor’s degree and have experience with Jira or similar tools. The position is remote, with benefits including...
A leading SaaS company is seeking a Support Engineer to join their remote-first team in Australia. In this role, you will provide frontline support for their accounting software platform, helping accountants solve real problems. Candidates should have an accounting background or strong accounting tech knowledge and be able to communicate effectively with users. This position offers flexibility, a...
A prominent cybertech company is seeking an Associate Customer Support Engineer to enhance customer satisfaction by delivering exceptional support remotely in Australia. This role involves managing support tickets, providing real-time guidance, and contributing to onboarding processes. Candidates should have a strong technical aptitude, prior experience in customer support, and an understanding...
A leading analytics firm is seeking a Technical Customer Support Engineer to support global clients in utilizing ClickHouse technology. This remote role requires strong technical knowledge, particularly in SQL databases and familiarity with cloud-native applications. Excellent written and verbal communication skills in English and German are essential. The role includes developing solutions for...
A technology solutions provider in Australia is seeking a highly skilled Technical Support Engineer to deliver exceptional customer service for enterprise workload automation solutions. The successful candidate will diagnose complex technical issues, work with engineering teams, and create scripts to enhance efficiency. With 4+ years of experience in a technical support role, strong diagnostic...
A leading AI startup is seeking an API Support Engineer to provide customer support. This remote role involves assisting customer integrations, serving as a product expert, and collaborating with developers. Ideal candidates have over a year of experience in a technical customer-facing role and can effectively communicate across teams. The position is based in Australia, requiring availability...
A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...
Hi, I'm Debbie, a Technical Support Manager at Customer.io. I’m looking for a Technical Support Engineer to join our team based in Australia. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over...
A technology services provider in Australia is seeking an Associate Network Engineer to join their Networks Managed Services team. This full-time role involves providing technical support, monitoring network performance, and assisting in customer projects. Ideal candidates have 2+ years in a professional environment, a strong understanding of networking and security, and excellent communication...
A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...
A leading technology company in Adelaide is seeking a Senior Technical Field Engineer to manage and support end user computing and service desk equipment. The successful candidate must have NV1/NV2 Security Clearance and will provide both remote and on-site support. Responsibilities include diagnosing, maintaining, and servicing equipment, while ensuring customer satisfaction. Strong time...
An innovative technology firm in Australia seeks a skilled developer to build an AI-powered mobile application for crop nutrition and fertilizer recommendations. The role includes designing AI-driven engines, optimizing backend systems, and collaborating with experts to create scalable solutions. Candidates should have experience in AI application development, particularly with Python and...
A leading technology firm in Perth is seeking a Service & Support Engineer to join their Customer Service team. This role involves working across the full service delivery lifecycle, ensuring customer KPIs are achieved through effective incident management and problem resolution. Candidates should have a relevant degree and experience in technical support, particularly in train control systems....
A regional government council in Hervey Bay is seeking a proactive Administration Support Officer to provide crucial administrative and financial support to their Engineering & Technical Services team. This permanent full-time position offers strong growth potential and requires excellent administration, customer service skills, and attention to detail. Candidates should have a Certificate II in...
A leading cybersecurity company in Australia is seeking a Technical Support Engineer. The role involves being the primary point of contact for customer tickets, troubleshooting technical issues, and providing exceptional support. The ideal candidate has over 3 years of experience in technical support and strong communication skills. Knowledge in networking, Linux, and RESTful APIs is preferred....
A leading IT services provider seeks a Lead Technical Field Engineer in Canberra, ACT. Responsibilities include installation and maintenance of IT equipment, providing Level 2 and Level 3 support, and ensuring customer satisfaction. Candidates must possess NV1 Security Clearance and demonstrate strong communication and problem-solving skills, with a focus on delivering exceptional customer...