guest services manager jobs in Cairns, QLD

A luxury hotel chain located in Queensland is seeking a Duty Manager to oversee Front Office operations. In this role, you will ensure guest satisfaction through excellent service, support the team, and maintain financial accuracy. Ideal candidates will have extensive experience in hotel management, strong leadership skills, and a commitment to customer service. This position offers a range of...

We are looking for a Guest Services Manager to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of writing, editing, and content development. Other related fields include, but are not limited to: Communications and/or...

Overview Oaks Cairns Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You will guide guests through their stay, from smooth check-ins and check-outs to insights on local attractions and eateries, and be...

Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America....

A luxury five-star hotel is seeking experienced and charismatic Porters to join their team in Cairns. Responsibilities include providing outstanding customer service, handling guest luggage, and assisting with front office operations. Ideal candidates should have a strong background in hospitality, excellent organization skills, and be team-oriented. The hotel offers competitive hourly rates,...

3 days ago Be among the first 25 applicants Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean,...

Mantra Trilogy is located on the bustling Cairns Esplanade and a stone's throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over three towers. The location boasts a tropical lifestyle where in your downtime you can explore the Great Barrier Reef, enjoy the cafés and restaurants along the esplanade, experience Cape...

Oaks Cairns Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and...

Overview Crystalbrook Flynnis a social butterfly - the natural life of the party. Located in the heart of the Cairns CBD and just steps from the esplanade, it is at the centre of the action. Crystalbrook Flynn features 311 stylish rooms and suites and three of the hottest restaurants and bars in town! Add to this two glass swimming pools, conference and event spaces, Eleme Day Spa and a 24-hour...

Guest Service Agent / Associate (HOT0C0K5) Job Description Job Number: HOT0C0K5 Work Locations DoubleTree by Hilton Cairns ******* Esplanade Cairns **** A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Service Agent, you will serve on the...

Guest Services Attendant - Casual - YHA Cairns Great opportunity to broaden your hospitality skills in a position that will give you exposure to Reception, Guest Activities, Housekeeping and F&B. About Us At YHA Australia, we provide affordable, quality accommodation with purpose. We're committed to creating a more open and welcoming world where connections thrive and experiences matter. We are a...

A leading airline lounge service provider in Cairns is seeking a motivated individual to join their front of house team. The role involves food and beverage service, maintaining cleanliness, and ensuring exceptional customer service. Ideal candidates will have a positive attitude, attention to detail, and a commitment to high standards. This full-time position offers a supportive environment with...

Guest Services Attendant, Lizard Island Resort Job Locations AU-QLD-Cairns Job ID 2026-48666 Function Events/Attractions Position Type Permanent Time Type Part-time Posting End Date 13/2/2026 The opportunity Delaware North Australia is hiring a Guest Services Attendant to join our team at Lizard Island Resort. Located on the World Heritage-listed Great Barrier Reef, just over an hour's flight...

Company Description Join the Front Office team at Pullman Cairns International, where we create memorable guest experiences through genuine service and warm hospitality. The Pullman legacy is built on innovation, connection, and seeing the familiar differently. As a Guest Service Agent, you will be the face of our hotel - welcoming guests, assisting throughout their stay, and delivering...

Overview Guest Services Attendant (Housekeeping) | Edge Hill Tavern We're searching for our very own 'Rosie the Robot' — a Housekeeper known for their work ethic and efficiency. Responsibilities Making every room feel like home away from home Follow daily, weekly and monthly cleaning schedules Help the Publican know what needs repair and maintenance throughout accommodation Make our guests stay...

A leading fast-food franchise is seeking a Retail Manager in Cairns, QLD. This full-time role comes with a salary of $76,515 - $80,000. Your responsibilities will include overseeing daily operations, building a strong team, and delivering outstanding guest experiences. The ideal candidate has relevant managerial experience and a guest-focused approach. If you are passionate about leadership and...

A luxury hotel in Cairns seeks an experienced Duty Manager to join the Front Office team. The ideal candidate will lead operations, inspire staff, and ensure guests receive exceptional service. Responsibilities include motivating the Front Office team, handling guest inquiries, and contributing to a safety culture. Strong leadership and interpersonal skills are essential, along with experience in...

A prominent hotel group seeks an Operations Manager for its Cairns property. The ideal candidate will have significant experience leading teams, a strong grasp on financial management, and excellent communication skills. You'll focus on fostering an exceptional guest experience while driving operational efficiency. The position offers a competitive salary and various career development...

A leading hospitality provider in Queensland is looking for a casual Guest Service Agent to deliver exceptional customer service. You will ensure a warm welcome for guests and assist with check-ins and check-outs. Responsibilities include processing reservations and resolving guest issues. Ideal candidates possess a strong hospitality background, excellent communication skills, and a positive...

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. At Crystalbrook Collection, we do things differently....