Helpdesk Support Technician jobs in Canberra, ACT

Senior Salesforce Helpdesk Support – Pinaka – Canberra, ACT Pinaka Canberra, Australian Capital Territory, Australia Australian citizenship required. No PR or Work Visa holders. Must have an active Negative Vetting Level 1 (or higher) clearance. Role Overview The Commercial Application and Delivery Section within DFAT’s Information Management and Technology Division requires a Salesforce...

Senior Salesforce Helpdesk Support (APS6 equivalent) Canberra, Australia | Posted on 19/12/2025 Division/Branch: Information Management & Technology Division – Business Solutions Branch (Commercial Application & Delivery Section) - Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) - Hours: Up to 40 hours per week - Contract: Initial 12 months, with up to 2 × 12‑month...

A leading technology consulting firm is seeking a Senior Salesforce Helpdesk Support in Canberra for a 12-month contract with extensions possible. The ideal candidate will have over 3 years of experience in Salesforce application support and hold relevant Salesforce certifications. Responsibilities include providing support, managing data tools, and advising stakeholders on Salesforce releases....

A leading Service Desk provider in Canberra is looking for enthusiastic Level 1 support agents. Responsibilities include providing first-level IT support, responding to customer requests, and managing incident documentation. Ideal candidates are Australian citizens with NV1 Security Clearance and a background in customer service. This role offers a collaborative work environment and opportunities...

Location: ACT (Canberra), Hybrid (typically 3 days in office, 2 days WFH) Hours: Up to 40 hours per week Contract: Initial 12 months, with up to 2 × 12‑month extensions Security clearance: Must be able to obtain Negative Vetting Level 1 (NV1) The Senior Salesforce Helpdesk Support (Salesforce Administrator) is responsible for enabling and partner with users to get the most from the Salesforce...

Overview InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact. The Role The Support Specialist is a key member of our national...

A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...

Commencing in March Part-time contract for 12-months with two possible 12-month extension options Must be an Australian Citizen with a Negative Vetting 1 The Role Step into a senior Salesforce support role where you’ll be the go-to expert for users across a major federal environment, owning Level 1/2 support, data quality, automations and platform optimisation while helping deliver continuous...

A leading IT support company in Coffs Harbour is seeking an experienced IT support professional to provide technical assistance and support. You will work with a dynamic team, addressing helpdesk support across various environments and maintain a strong cybersecurity program. The ideal candidate will have a minimum of 3 years in helpdesk roles, showcasing a commitment to quality, logical...

A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...

A national law enforcement agency in Canberra seeks a Team Member SAP Admin to deliver customer-driven support for the SAP system including HR and finance queries. The role requires demonstrated SAP knowledge and strong customer service skills. Candidates must be Australian citizens and possess or obtain a Negative Vetting 1 security clearance. This position offers a full-time ongoing contract...

A leading defense contractor in Canberra is seeking a Field Technician to provide maintenance support for ADF satellite communication systems. The role is suitable for both newly qualified and senior technicians and includes responsibilities such as technical training delivery and equipment maintenance. Applicants should have a Trade Certificate in Communications or Electronic Engineering and...

A leading energy company in Australia is seeking a Zone Substations Technical Officer to support asset management functions and ensure the maintenance and performance of electricity distribution systems. The ideal candidate will hold a Certificate III in Electrotechnology, with experience in construction and fault-finding within electrical systems. This full-time position offers a competitive...

If you live and breathe IT - you'll love this job! This role is varied and never boring! We are growing, so we're after a few more wonderful teammates who like to provide outstanding technical support. A typical day will involve you fixing 'the Google', recovering a Word document and hunting a virus. You're going to have a knack for problem solving. Oh, and did we mention that above all, you're...

A leading IT services company is seeking IT Support personnel for on-call dispatch in Canberra and Adelaide. The role involves providing ticket-based support focusing on AV systems, Microsoft collaboration tools, and basic networking knowledge. Candidates must complete a background verification process. Good customer service and communication skills are essential for this position. Interested...

A leading integrated building services provider is seeking an experienced BMS Service Technician to join its NSW Automation & Controls team. This full-time, permanent role offers $40-$60 per hour, ongoing training, and career progression. Candidates should have trade qualifications in Refrigeration or Electrotechnology, along with 3+ years of relevant experience. The role requires strong skills...

A leading defense contractor in Canberra is seeking a JICS Field Service Representative to provide technical support to Australian Defence Force partners. The role requires a minimum of 6 years in IT system maintenance, qualifications including CCNA/P, and willingness to travel. Successful candidates will be part of a supportive culture with opportunities for career growth and development. Join...

A leading energy company in Australia is looking for a Zone Substations Technical Officer to support asset management functions, ensuring the maintenance and performance of electricity distribution systems. The ideal candidate will hold a Certificate III in Electrotechnology and have experience in construction and fault-finding within electrical systems. This full-time position offers a salary...

A growing IT support company in Canberra is seeking enthusiastic technical support professionals who are passionate about IT. As the first point of contact, you'll provide phone, remote, or onsite support while managing Windows and Mac workstations. Ideal candidates have strong customer service skills, excellent problem-solving abilities, and a knack for networking. If you're ready to embrace new...

Position Senior Salesforce Helpdesk Support Duration 12 Months with extension Location Canberra, Australian Capital Territory About the Role We are looking for a Senior Salesforce Helpdesk Support for one of our federal clients based in Canberra. Technical Skills - Must have: Minimum 3+ years experience supporting Salesforce applications for level 1 and 2 support. At least one of the...