IT helpdesk analyst jobs in Canberra, ACT

A government service department in Australia is seeking a Level 2 Service Desk – Customer Support Analyst. This hybrid role involves providing remote support to over 20,000 customers, focusing on incident resolution and process improvement. Candidates should have 2+ years of experience in service desk roles, intermediate technical skills including Active Directory and Office 365, and a proactive...

A leading Service Desk provider in Canberra is looking for enthusiastic Level 1 support agents. Responsibilities include providing first-level IT support, responding to customer requests, and managing incident documentation. Ideal candidates are Australian citizens with NV1 Security Clearance and a background in customer service. This role offers a collaborative work environment and opportunities...

A leading IT support company in Coffs Harbour is seeking an experienced IT support professional to provide technical assistance and support. You will work with a dynamic team, addressing helpdesk support across various environments and maintain a strong cybersecurity program. The ideal candidate will have a minimum of 3 years in helpdesk roles, showcasing a commitment to quality, logical...

A public services technology provider in Sydney is seeking an IT Helpdesk Engineer to provide essential technical support to internal employees. The role involves troubleshooting issues and maintaining IT systems ensuring smooth operations within the organization. The ideal candidate should be proficient in Microsoft Operating Systems and have a strong grasp of networking concepts. Civica fosters...

IT Support Analyst page is loaded## IT Support Analystremote type: Remotelocations: Australia - New South Wales: Australia - Victoriatime type: Full timeposted on: Posted 6 Days Agojob requisition id: 10000896At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and...

A leading government service provider is seeking experienced Business Analysts to support ICT projects. Your role will include analysing business processes, engaging with stakeholders, and developing business requirement documents. Responsibilities involve evaluating solutions, participating in Agile environments, and leveraging tools like Azure DevOps. Ideal candidates will have a strong systems...

A government agency in Canberra is seeking a Service Desk Analyst to provide level 1 and 2 ICT support services to employees. Responsibilities include delivering IT solutions, training junior staff, and maintaining process documentation. The candidate should have prior experience in IT support, excellent communication skills, and flexibility to work in a rotating shift roster. The role also...

Lyra Technology Group is a private equity‐backed holding company that invests and operates industry‑leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...

A leading IT services company in Canberra is looking for an Entry-level Service Desk Analyst to provide first-level troubleshooting and support for a large government organization. The ideal candidate is an Australian citizen with an active NV1 security clearance or willing to undergo an OSA. Responsibilities include diagnosing technical issues and managing account maintenance. This position...

A government consulting firm is looking for a Senior Business Analyst to support a significant federal project. This role involves planning and delivering business analysis, developing high-quality presentations, and managing key relationships. The ideal candidate will have strong communication and leadership abilities, proficiency with Azure DevOps, and a detail-oriented approach to...

A leading workforce solutions provider in Canberra is looking for a Senior Business Analyst. The role requires analyzing business processes and requirements, conducting stakeholder engagements, and developing documentation. Candidates must have experience in Agile environments and familiarity with Microsoft tools including Sitecore and Azure. The position offers an inclusive workplace culture and...

A digital consultancy in Canberra is seeking experienced Business Analysts to assist the Department of Industry, Science and Resources with various ICT projects. The role involves analysing business processes, facilitating stakeholder engagement, and developing detailed documentation. Candidates should demonstrate strong analytical skills and experience in Agile environments. Hybrid working...

A leading Defence consultancy is seeking a Business Analyst in Canberra to work on a cloud-based migration project. The successful candidate will develop an Operational Concept Document and translate business needs into solution requirements. Strong stakeholder engagement and previous experience in Defence projects are essential. The role requires a Negative Vetting 1 Security clearance and a...

A federal government partner in Canberra is seeking a Test Analyst to execute and document test cases, manage defects, and collaborate with various stakeholders. The ideal candidate will have experience in application testing, strong SQL skills, and a thorough understanding of testing practices in agile and waterfall environments. This position offers opportunities to work on impactful projects...

A leading technology firm is seeking a Business Analyst in Canberra to join a Defence program focused on improving healthcare capabilities. The role involves gathering requirements, improving workflows, and collaborating with technical and clinical teams. Ideal candidates will have experience in clinical software environments and must be Australian citizens with security clearance. The position...

A dynamic consulting firm in Canberra is seeking Multiple Business Analysts to join their team on a permanent basis. Candidates must have relevant experience depending on the role—10 years for Senior, 5 years for Business Analyst, and 2 years for Junior. Responsibilities include stakeholder management, working in a DevOps and agile model, and holding a minimum AGSVA Baseline Security Clearance....

A leading professional services firm is looking for a Project Janus Business Analyst in Canberra to manage complex defence and national security projects. The role involves gathering business objectives, developing process maps, and collaborating with various stakeholders. Candidates should have experience with identity management solutions and a solid understanding of authentication models. A...

Overview One of our Federal Government clients is looking for IT System Analyst in Canberra. Skills and Experience - Develops organisational policies, standards, and guidelines for software design and software architectures. Ensures adherence to technical strategies and systems architectures (including security). - Experience with business intelligence, reporting and data visualization. -...

A leading technology company is looking for a Business Analyst to join a Defence program in Canberra. The role focuses on analyzing workflows and gathering requirements for an enterprise Health Knowledge Capability. Strong analytical skills and familiarity with healthcare software environments are essential. The successful applicant must be an Australian Citizen and hold NV-1 security clearance....

A leading technology provider is seeking a Service Desk Analyst in Canberra. The ideal candidate will ensure documentation is available, build effective working relationships, and resolve issues using analytical skills. Interested applicants can reach out via email or phone for further details. This organization values equal employment opportunities and encourages applicants with disabilities to...