A leading contact centre provider in Western Australia is seeking an experienced Workforce Manager to develop and implement strategies for workforce planning and resource allocation. You will provide data-driven insights to enhance performance and manage a dedicated team to exceed KPIs. The successful candidate will have proven experience in a contact centre environment and strong communication...
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
Join to apply for the Senior Contact Center Specialist role at Peoplebank 1 week ago Be among the first 25 applicants Join to apply for the Senior Contact Center Specialist role at Peoplebank - Contact Centre Experience required - Candidates must be Australian Citizens - Great Career Prospects Our client is looking for a Senior Contact Centre specialist to join its operations team on a...
A leading service provider in Australia is seeking a Customer Contact Officer based in Ballarat. In this critical role, you’ll respond to inbound calls and facilitate effective communication to help Victorians access essential services. The position offers 5 weeks of paid training, ongoing development, and a supportive environment. Candidates should have strong customer service skills, the...
A leading financial institution in Australia is seeking a Principal Software Engineer to drive technical vision for a large-scale Contact Centre transformation. In this pivotal role, you will lead the design and delivery of a modern, cloud-based platform, integrating voice and digital channels. Candidates should have strong skills in backend engineering, particularly with .NET, API design, and...
A leading community service provider in Caboolture is seeking a Customer Service Agent to join their team. This role focuses on managing incoming referrals for community services and offers an opportunity to impact the lives of others positively. Responsibilities include liaising with clients and processing referrals. The ideal candidate should have strong customer service skills and the ability...
A leading marketing and advertising agency in North Sydney is seeking a full-time Contact Center Agent to provide exceptional customer support. The role entails managing inbound and outbound calls, assisting customers with inquiries, and maintaining strong client relationships. Candidates should possess strong customer support, excellent communication skills, and proficiency in CRM tools....
A technology company based in Brisbane is looking for a UAT Specialist with strong skills in UAT methodologies and proven experience with Azure DevOps. The role involves planning and executing structured UAT cycles while effectively managing stakeholder communications. Familiarity with test automation and contact center platforms is advantageous. This position offers an exciting opportunity to...
A leading financial services company in Australia is seeking an entry-level candidate for a full-time position in their contact center. The role involves providing exceptional service and managing client relationships through inbound and outbound calls. Candidates should have client service experience, strong communication skills, and problem-solving abilities. Following initial training, this...
About the Company Recoveriescorp, part of Symbos Group, has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday! Recoveriescorp is entering a period of rapid growth and is securing...
A leading AI CRM provider is seeking a strategic Account Executive to join their Public Sector team in Melbourne, Australia. The role focuses on transforming customer service for government agencies through innovation in contact centers. Candidates should have proven sales experience in SaaS, a strong understanding of contact center trends, and experience engaging with government processes. Join...
A global outsourcing company is seeking multiple Customer Service Representatives for its Maroochydore Contact Centre on a Full-Time or Part-Time basis. This entry-level position emphasizes exceptional customer service and problem-solving skills, catering to various inquiries in a dynamic environment. Candidates must be Australian citizens, at least 18 years old, and available for rotating...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
McCorkell is a leading integrated marketing and advertising agency, delivering innovative and strategic solutions across the IT&T, Automotive, Telco, Healthcare, Food Services, and Banking & Finance sectors. With 35 specialized services in 8 divisions, McCorkell develops impactful campaigns that go beyond traditional methodologies to achieve exceptional results. Headquartered in the APAC region...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...
A growing tech solutions firm is seeking contact center leaders with excellent communication skills and supervisory experience. This remote position requires candidates to be located in the Hampton Roads area and entails managing operations and enhancing performance. The ideal candidate will have at least 4 years of experience in contact centers, including 2 years in a supervisory role, along...