A national not-for-profit organization based in Australia seeks a skilled leader to manage a centralised support team. The ideal candidate will drive improvements in customer service and operational effectiveness within a call center and digital support hub. They should have strong project management skills and ideally experience in the social housing sector. Offering a rewarding work environment...
A healthcare institution in Australia is seeking a Call Center Representative for the Radiology Reading Rooms. The role involves managing calls, assisting both Radiologists and callers efficiently, and requires proficiency with multiple software programs. Candidates must hold an Associates Degree and have at least two years of related experience in healthcare, alongside excellent communication...
TechOp Solutions is seeking Senior Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and...
Canberra, Australia | Posted on 09/09/2025 - State/Province Australian Capital Territory - Country Australia Job Description About Us: We are a trusted provider of data center solutions and IT services. We are currently looking for On-Call Data Center Technicians to join us. If you are an experienced technician seeking flexible, intermittent work in equipment management and hands-on technical...
A multinational energy company in Perth is seeking a Customer Service Advisor to provide excellent support to customers. This is a full-time hybrid role where you will handle a high volume of calls daily, requiring a minimum of 2 days attendance in the office. Ideal candidates should have over a year of experience in call centre environments, good IT skills, particularly in Excel, and the ability...
A global provider of emergency response services is seeking Emergency Response Operators for its Salisbury (Brisbane) team. The ideal candidate will manage medical alarms and inbound calls in a fast-paced call centre environment. Responsibilities include liaising with emergency services and ensuring a calm, service-oriented approach. Competitive earnings of $66,000-$67,000, 5 weeks annual leave,...
A leading early education provider in Australia is seeking a Family Experience Lead to oversee a team dedicated to exceptional family support in early education. In this role, you will lead a team of specialists, driving family engagement and ensuring service excellence. Ideal candidates will have strong coaching abilities and experience in customer service. Join us in making a difference in...
A leading media company in Perth is looking for a casual Subscriber Service Representative to join their Subscriber Services team. The focus is on inbound customer service and administrative tasks for newspaper subscribers. Ideal candidates will have exceptional customer service skills and be available on weekends. Enjoy perks like free parking, gym access, and a friendly work environment that...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Call Center Specialist Department: Call Center — Job Status: Full Time FLSA Status: Non-Exempt — Reports To: Office Manager Grade/Level: — Amount of Travel Required: None Work Schedule: — Positions Supervised: None 8 a.m. to 5:30 pm Monday- Thursday. 8 a.m. to 12:00 pm on Friday. However, extended hours for Friday afternoon and Saturday morning clinics are required on a volunteer...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
Overview TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and...
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and...
Overview TechOp Solutions is seeking Senior CSRs who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls and managing takeover calls, as well as handling disruptive callers. They will also provide coaching support for new agents and expert feedback for contact center...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
TechOp Solutions is seeking contact center leaders with excellent communication skills, supervisory experience, and a drive to bring excellence to their operating environment. Strong candidates will be curious, efficient practitioners who are motivated to succeed in a fast-paced environment and comfortable working both with an agent team and with a Government client. Remote position, but...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...