Senior Technical Support jobs in Sydney, NSW

This is a Senior Technical Support Engineer role with Shippit based in Barangaroo, NSW, AU Shippit Role Seniority - senior More about the Senior Technical Support Engineer role at Shippit A LITTLE ABOUT US Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting...

This is a Senior Technical Support Engineer (Azure Networking) role with Microsoft based in Sydney, NSW, AU Microsoft Role Seniority - senior More about the Senior Technical Support Engineer (Azure Networking) role at Microsoft Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate...

Senior Technical Support Engineer, Developer Platform Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet...

A leader in renewable energy solutions is looking for a Mid-Senior Level Technical Support Specialist in Australia. This full-time position involves providing after-sales customer service technical support, developing documentation, and conducting training for clients and distributors. The ideal candidate has a Bachelor's in Engineering, 5+ years in technical support, and strong communication...

A leading software security company is seeking a Senior Technical Support Engineer I who will troubleshoot technical issues, manage support tickets, and enhance customer experiences. The role can be performed remotely in Australia or Singapore. The ideal candidate has strong communication skills and experience in technical support or software engineering. This position offers competitive...

Senior Technical Support Engineer Location: Hybrid or Home-based, Australia Position Summary Bentley Systems is seeking a qualified professional to join our esteemed Global Technical Support team. This role involves interfacing with users to provide technical support, demonstrations, and training for civil engineering software. The successful candidate will collaborate with our Development...

A leading financial services provider is looking for a Technical Support Analyst to join their team in New South Wales. The role involves providing crucial application support for ASX's fixed income applications, requiring 5+ years of experience and a degree in IT or related fields. You'll be responsible for troubleshooting, managing incidents, and coordinating technical tasks while working in a...

A global technology company is seeking a Level 3 Technical Support Engineer to provide deep analytical troubleshooting for complex technical issues. The role involves working closely with internal teams, maintaining a strong rapport with customers, and contributing to documentation. The ideal candidate has at least 2 years of L2 support experience, strong knowledge of Linux, and skills in...

A leading software development company is seeking a Technical Application Support Specialist based in New South Wales. The role requires expertise in diagnosing complex application issues and providing exceptional technical support to clients. Candidates should have experience in a FinTech environment, strong diagnostic skills, and the ability to work autonomously while maintaining excellent...

A cybersecurity company is seeking a Technical Support Engineer to provide expert assistance and solutions for complex technical challenges. Ideal candidates will have over 3 years of experience in technical support, excellent communication skills, and a focus on customer satisfaction. Responsibilities include ticket management, detailed troubleshooting, and documentation. The company offers a...

This range is provided by AutoRABIT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range A$65,******/yr - A$95,******/yr About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development...

About the Role AutoRABIT is looking for a Senior Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer...

Senior Technical Support Engineer - Azure Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...

Senior Technical Support Analyst (Mobile SDK) – Red Oak Technologies Location: 100% Remote – Singapore or Australia. Pay Rate: $*****–$*****/hr USD. About the Role You'll act as the first line of defense for issues related to our iOS and Android SDKs, helping customers understand how to best integrate, configure, and optimize our technology within their apps. From debugging crashes and...

Senior Technical Support Engineer Join to apply for the Senior Technical Support Engineer role at Semgrep. About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer...

Join to apply for the Senior Technical Support Engineer role at ChainguardJoin to apply for the Senior Technical Support Engineer role at ChainguardThe Role, In a NutshellAs a Senior Technical Support Engineer, you will be part of the Support Engineering organization at Chainguard, working directly with our customers and collaborating closely across multiple cross functional teams. You are an...

Responsibilities Take ownership of incoming customer issues by triaging, investigating, managing, and resolving complex issues and requests related to Chainguard Images Escalate issues to the Engineering team as needed Provide timely communication to customers, maintaining prescribed SLAs Communicate progress of issues and fixes to both technical and non-technical users Use problem solving and...

About Semgrep Our mission is to make world-class software security available to everyone. This means building program analysis tools that are open source, easy to use, powerful, and fast. It also means building a team with security expertise and a passion for great developer experiences. Most of all, it means working with honesty and respect in a diverse community of dreamers and builders. We've...

A logistics software company is seeking a Senior Technical Support Engineer to enhance their customer experience. This position involves resolving escalated technical issues, mentoring the support team, and collaborating with Engineering to tackle systemic challenges. Ideal candidates should have proven experience in technical support within a SaaS environment and possess strong investigation and...

Senior Technical Support Engineer As a Senior Technical Support Engineer, you’re a technical heavy-hitter and customer liaison driving Shippit’s customer experience. You’ll move beyond the ticket queue to act as a key escalation point for our customers, using your expertise to level up the team’s technical bar and turn complex challenges into platform-wide wins. You’ll focus on systemic impact...