Contact Centre Agent jobs in Canberra, ACT

A recruitment agency is seeking a Contact Centre Officer to provide exceptional customer service. This full-time position includes the flexibility to work from home for most days. Responsibilities include managing calls with farmers and growers, entering data, and ensuring client confidentiality. Successful candidates will have a warm phone manner and the ability to build trust. Ideal for those...

Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...

A leading travel company seeks a Team Leader to manage a dynamic team of sales and service agents in their Contact Centre. The ideal candidate will foster a high-performance sales culture, conduct coaching and engage in team development. With a focus on customer satisfaction and meeting KPIs, this role also emphasizes collaboration and positive team culture. The company offers flexible work...

A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...

Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we’ve scaled to become one of Australia’s Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...

A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

- Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Non-Ongoing (opportunity will be offered for 12 months) - Corporate Communications The Temporary Employment Register is open to candidates to submit an expression of interest for employment with the Clean Energy Regulator (CER). The Register enables us to access appropriately skilled...

Now accepting applicants for Focus Group studies. Earn up to $1550 per week part-time working from home. Must register to see if you qualify. No call centre representative agent experience needed. Call Centre Representative Agent Work From Home Online - Part-Time Online Panelist Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market...

Casual Location: Melbourne VIC Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. Benefits As part of our team, you will represent a Federal Government agency delivering services and support to Australians. We offer lots of opportunity for you to grow and flexible benefits to suit you in every...

Applications are now open for our January **** intake! Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: 100% work from home or the potential to work from our Dandenong contact...

Breakfree Capital Tower, 2 Marcus Clarke Street, Canberra, Australian Capital Territory, Australia Posted Sunday 2 November 2025 at 3:00 pm At the centre of Canberra, you will find BreakFree Capital Tower on the shores of Lake Burley Griffin. The property offers self-contained one and two bedroom apartments, and three bedroom penthouses, surrounded by landscaped parklands. On your days off,...

Job Description SIXT Australia is on the lookout for SIXT Sales Superstars! Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program....

As a Guest Service Agent for Crowne Plaza Canberra, you'll play a big part in our guest experience, including check-in and check-out, upselling, problem resolution, providing guest recognition and assisting our guests with any requests they may have. Your ability to deliver our guests a seamless and memorable Crowne Plaza Canberra experience will make you an integral member of the Front Office...

A leading technology company is seeking an Account Executive specializing in the public sector to drive the adoption of its Service Cloud Voice solutions. The ideal candidate will have proven sales success in SaaS and a deep understanding of contact centre operations, with a focus on government processes. The role involves managing complex sales cycles and building relationships with key...

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible work at home research opportunities that help shape products, services, and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in...

A leading organization supporting Australians is seeking a Customer Contact Officer for the January 2026 intake. In this role, you'll provide critical support to individuals living with disabilities through responsive communication in a friendly and inclusive environment. The position allows for 100% work from home or at a contact centre in Dandenong (VIC). Applicants must be Australian citizens...