Contact Centre Manager jobs in Canberra, ACT

A leading technology company is seeking an Account Executive specializing in the public sector to drive the adoption of its Service Cloud Voice solutions. The ideal candidate will have proven sales success in SaaS and a deep understanding of contact centre operations, with a focus on government processes. The role involves managing complex sales cycles and building relationships with key...

Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we’ve scaled to become one of Australia’s Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...

A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...

A recruitment agency is seeking a Contact Centre Officer to provide exceptional customer service. This full-time position includes the flexibility to work from home for most days. Responsibilities include managing calls with farmers and growers, entering data, and ensuring client confidentiality. Successful candidates will have a warm phone manner and the ability to build trust. Ideal for those...

A leading travel company seeks a Team Leader to manage a dynamic team of sales and service agents in their Contact Centre. The ideal candidate will foster a high-performance sales culture, conduct coaching and engage in team development. With a focus on customer satisfaction and meeting KPIs, this role also emphasizes collaboration and positive team culture. The company offers flexible work...

A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

- Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Non-Ongoing (opportunity will be offered for 12 months) - Corporate Communications The Temporary Employment Register is open to candidates to submit an expression of interest for employment with the Clean Energy Regulator (CER). The Register enables us to access appropriately skilled...

APS4 and APS5 Contact and Application Processing Officers We are seeking APS4 and APS5 Contact and Application Processing Officers to join a Federal Government department located in Greenway ACT. This labour hire contract is up to 12 months, which includes paid leave and 15.4% superannuation. The Scheme is a high priority for the Government and the department, with the ongoing commitment to...

Overview CBRE is seeking a capable, self-directed Centre Manager to take ownership of the day-to-day operations of Gungahlin Village, a key retail destination within the local community. This is a part-time role (22.5 hours per week) offering genuine flexibility. You choose how your hours are worked, while maintaining full accountability for centre operations, tenant relationships and financial...

Acknowledgement of Country CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation. Role highlights - An on-site key role at a world-renowned facility supporting NASA’s...

SOC (Security Operations Centre) Manager Join to apply for the SOC (Security Operations Centre) Manager role at SovereignSourced About the Role We are seeking an experienced SOC Manager to lead security monitoring, threat detection, and incident response within our Defence team. This leadership role requires expertise in security environments, monitoring tools, and advanced threat detection...

The opportunity Would you like a fun, flexible and impactful role alongside a passionate team? Do you have a passion for making a real difference in young people’s lives? Kingswim are seeking an enthusiastic and engaging individual to join the leadership team at Majura Park in the role of Assistant Centre Manager. The Assistant Centre Manager role offers the unique opportunity to work alongside...

Lead a team of Sales Associates at ECCO's store in Canberra Centre & Canberra Outlet using your previous experience as a manager/2IC and indulge in your passion for quality leather products! CREATE THE FOOTPRINTS OF TOMORROW At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing...

Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...

A community-focused swim school in Canberra is seeking an Assistant Centre Manager to join their leadership team. This full-time role involves building a high-performance team, overseeing the learn-to-swim program, ensuring customer service excellence, and engaging with the local community. The ideal candidate will have leadership experience and personal aspirations to make a difference in young...

A leading property management firm is seeking a Centre Manager to oversee daily operations at Gungahlin Village, a key retail destination. This part-time role (22.5 hours per week) provides flexibility and autonomy, allowing you to manage operational excellence while building long-term relationships with tenants and stakeholders. Ideal candidates will have experience in shopping centre management...