contact centre operator jobs in Canberra, ACT

- Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Non-Ongoing (opportunity will be offered for 12 months) - Corporate Communications The Temporary Employment Register is open to candidates to submit an expression of interest for employment with the Clean Energy Regulator (CER). The Register enables us to access appropriately skilled...

A leading technology company is seeking an Account Executive specializing in the public sector to drive the adoption of its Service Cloud Voice solutions. The ideal candidate will have proven sales success in SaaS and a deep understanding of contact centre operations, with a focus on government processes. The role involves managing complex sales cycles and building relationships with key...

A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...

Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we’ve scaled to become one of Australia’s Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...

A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...

A recruitment agency is seeking a Contact Centre Officer to provide exceptional customer service. This full-time position includes the flexibility to work from home for most days. Responsibilities include managing calls with farmers and growers, entering data, and ensuring client confidentiality. Successful candidates will have a warm phone manner and the ability to build trust. Ideal for those...

A leading travel company seeks a Team Leader to manage a dynamic team of sales and service agents in their Contact Centre. The ideal candidate will foster a high-performance sales culture, conduct coaching and engage in team development. With a focus on customer satisfaction and meeting KPIs, this role also emphasizes collaboration and positive team culture. The company offers flexible work...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...

Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...

Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...

SOC (Security Operations Centre) Manager Join to apply for the SOC (Security Operations Centre) Manager role at SovereignSourced About the Role We are seeking an experienced SOC Manager to lead security monitoring, threat detection, and incident response within our Defence team. This leadership role requires expertise in security environments, monitoring tools, and advanced threat detection...

A leading property management firm is seeking a Centre Manager to oversee daily operations at Gungahlin Village, a key retail destination. This part-time role (22.5 hours per week) provides flexibility and autonomy, allowing you to manage operational excellence while building long-term relationships with tenants and stakeholders. Ideal candidates will have experience in shopping centre management...

A government agency is seeking an Assistant Director of Data Centre & Network Operations to lead a team focused on optimizing IT infrastructure. The role involves ensuring security, performance, and reliability while managing vendor relationships. Ideal candidates will have extensive IT leadership experience and relevant qualifications. This position offers a competitive salary range of $116,203...

Operations Administrative Assistant-National Convention Centre Hotel Brand: Crowne Plaza Hotels & Resorts Location: Australia, Australian Capital Territory, Canberra As an Operations Administrative Assistant, you play a crucial role in ensuring the smooth functioning of our operations and providing vital support to various departments. Your primary responsibility lies in providing...

As an Operations Administrative Assistant, you play a crucial role in ensuring the smooth functioning of our operations and providing vital support to various departments. Your primary responsibility lies in providing administrative support to NCCC's operational units, encompassing event services, kitchen operations, facilities management, and maintenance. In this role, you'll handle a range of...

Lead a team of Security Analysts and Security Engineers protecting Australia's largest companies from cyber threats. 17th March, 2025 CyberCX is Australia’s leading independent cyber security consultancy organisation. To support our rapid growth, we are looking for a motivated and passionate Team Lead. In this role, you’ll be responsible for providing people leadership to a pod of Security...

We have a fantastic opportunity for an Operations Engineer to join our Remote Operations Centre (ROC) based in South Melbourne. Reporting to the Remote Operations Manager, you'll play a crucial role in supporting our customer's assets from a centralised Remote Monitoring Centre. Our team manages a range of power generation assets across Australia, including gas pipelines, wind farms, and power...

Overview Job Description - Operations Engineer - Remote Operations Centre (MEL016R) Operations Engineer - Remote Operations Centre - MEL016R Company: Worley Primary Location AUS-VIC-Melbourne Job Details Job: Operations Engineer - Remote Operations Centre (ROC) Schedule: Full-time Job Posting: Oct 30, **** Unposting Date: About the Role We have a fantastic opportunity for an Operations...

Account Executive – Contact Centre Specialist (Public Sector) Salesforce Canberra, Australian Capital Territory, Australia About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for...