Melbourne Our client, a fast-growing and well-known online retailer, is geared up for their biggest sales period of the year - and they’re looking for confident, customer-focused legends to join their inbound support team! This is the perfect opportunity for someone with previous call centre experience, who thrives in fast-paced environments, loves problem-solving, and enjoys creating brilliant...
About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief that drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here – providing support, safety, community, and...
Overview To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Sales About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of...
Optus is one of Australia’s leading telecommunications companies, delivering more than 11 million services every day across mobile, broadband, and digital solutions. We are looking for a customer focussed Social Media Team Leader to guide a high‑performing group of Social Media Experts in the contact centre as they respond to customer queries across multiple social platforms. This is a key...
.Mini Contact Centre; Customer Service - Full Time - Rowville page is loaded## Mini Contact Centre; Customer Service - Full Time - Rowvilleremote type: On-Sitelocations: Rowville, Victoria, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R25_0000044672 Supporting a dynamic internal team with retail related enquiries Entry level role with lots of support & training State of...
About This Role - Utilise your administrative expertise to provide support and advice to the Victims of Crime Financial Assistance Scheme - A fixed-term, full-time opportunity to work with a high-performing and passionate team in the Victorian Public Service until 30th June 2026 - VPS Grade 3: $79,122 - $96,073 plus superannuation. Special Measures This is a prioritised role for Aboriginal...
A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
A customer-focused financial institution in Melbourne is seeking a Team Manager for their Contact Centre. In this role, you will lead a dedicated team, ensuring exceptional service and performance. Responsibilities include coaching the team, managing daily operations, and maintaining service standards. Candidates should have proven team management experience and a strong sales background. This...
Our Company The Australian Ballet is one of the world's leading ballet companies and a globally recognised Australian national performing arts organisation. Each year, the company presents upwards of 220 performances through its main stage seasons in Melbourne, Sydney, Brisbane, Adelaide and Perth, along with public programs, special events and extensive regional tour, a children's ballet and...
A leading live entertainment company in Melbourne is seeking a Team Supervisor for the Contact Centre. The ideal candidate will manage operations, foster a positive culture, and ensure high-quality customer service. Responsibilities include staff management, performance tracking, and implementing improvement strategies. Candidates should have strong interpersonal and organizational skills, proven...
- Shape the future of omnichannel customer experience - Work with cuttingedge technology - Join a dynamic, peoplefocused, highgrowth organisation Fusion5 is seeking a Digital Contact Centre Architect to join our team, bringing your real world expertise and passion for omnichannel customer service delivery to meet our customers evolving needs. About You You know what it takes to deliver...
A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
Join to apply for the Contact Centre Officer, Fund Services role at SS&C Technologies As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid‑market firms, rely on...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
Are you a customer service professional looking for a rewarding role with genuine career progression? We're seeking 2 Contact Centre Consultants to join a leading roadside assistance provider at their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential to transition to full-time based on performance and operational needs. What You'll Be Doing -...
A government transportation agency in Victoria seeks a Team Manager for the Customer Contact Centre to drive performance and foster a culture of excellence. The successful applicant will lead a team of 15-20, ensure compliance with regulations, and spearhead digital transformation initiatives. Ideal candidates will have proven leadership abilities and a passion for employee development, focusing...
Melbourne Simplify Your Job Search with Weploy At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without...
A leading roadside assistance provider is seeking 2 Contact Centre Consultants for their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential for transition to full-time. Responsibilities include answering high-volume inbound calls, coordinating emergency services, and supporting customers during challenging situations. Applicants should possess strong...
An Australian transport agency based in Melbourne is seeking an experienced Team Manager for its Customer Contact Centre. This permanent role involves leading a dynamic team focused on delivering high-quality customer service while driving digital transformation initiatives. The ideal candidate will have proven leadership experience in a high-volume environment and a passion for fostering...