A recruitment agency is seeking a Contact Centre Officer to provide exceptional customer service. This full-time position includes the flexibility to work from home for most days. Responsibilities include managing calls with farmers and growers, entering data, and ensuring client confidentiality. Successful candidates will have a warm phone manner and the ability to build trust. Ideal for those...
- Shape the future of omnichannel customer experience - Work with cuttingedge technology - Join a dynamic, peoplefocused, highgrowth organisation Fusion5 is seeking a Digital Contact Centre Architect to join our team, bringing your real world expertise and passion for omnichannel customer service delivery to meet our customers evolving needs. About You You know what it takes to deliver...
Overview To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Sales About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of...
About us Mantel is an Australian-owned IT Professional Services consultancy, focused on emerging technology to help advance our clients by leveraging AI, Digital, Cloud, Data & Security technology. We are a fully AI-enabled technology consultancy and the partner that bridges the gap between blue‑sky ambition and practical steps to deliver value. Since our inception in November 2017, we have...
About us Mantel is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data, Delivery & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 6 years in a row! We hire smart and talented people and get out of their way. As a...
A leading travel company seeks a Team Leader to manage a dynamic team of sales and service agents in their Contact Centre. The ideal candidate will foster a high-performance sales culture, conduct coaching and engage in team development. With a focus on customer satisfaction and meeting KPIs, this role also emphasizes collaboration and positive team culture. The company offers flexible work...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
Are you a customer service professional looking for a rewarding role with genuine career progression? We're seeking 2 Contact Centre Consultants to join a leading roadside assistance provider at their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential to transition to full-time based on performance and operational needs. What You'll Be Doing -...
A customer-focused financial institution in Melbourne is seeking a Team Manager for their Contact Centre. In this role, you will lead a dedicated team, ensuring exceptional service and performance. Responsibilities include coaching the team, managing daily operations, and maintaining service standards. Candidates should have proven team management experience and a strong sales background. This...
Our Company The Australian Ballet is one of the world's leading ballet companies and a globally recognised Australian national performing arts organisation. Each year, the company presents upwards of 220 performances through its main stage seasons in Melbourne, Sydney, Brisbane, Adelaide and Perth, along with public programs, special events and extensive regional tour, a children's ballet and...
A leading live entertainment company in Melbourne is seeking a Team Supervisor for the Contact Centre. The ideal candidate will manage operations, foster a positive culture, and ensure high-quality customer service. Responsibilities include staff management, performance tracking, and implementing improvement strategies. Candidates should have strong interpersonal and organizational skills, proven...
A leading comparison service provider in Melbourne seeks an Operations Analyst to enhance Contact Centre performance through real-time analysis and reporting. You will prepare actionable insights, monitor adherence, and manage activities based on call volumes. Strong Excel skills and a background in a Contact Centre environment are essential. Join a supportive team dedicated to optimizing...
Optus is one of Australia’s leading telecommunications companies, delivering more than 11 million services every day across mobile, broadband, and digital solutions. We are looking for a customer focussed Social Media Team Leader to guide a high‑performing group of Social Media Experts in the contact centre as they respond to customer queries across multiple social platforms. This is a key...
Join to apply for the Contact Centre Officer, Fund Services role at SS&C Technologies As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid‑market firms, rely on...
.Mini Contact Centre; Customer Service - Full Time - Rowville page is loaded## Mini Contact Centre; Customer Service - Full Time - Rowvilleremote type: On-Sitelocations: Rowville, Victoria, Australiatime type: Full timeposted on: Posted Todayjob requisition id: R25_0000044672 Supporting a dynamic internal team with retail related enquiries Entry level role with lots of support & training State of...
At VicRoads the work you do has real impact. Our work connects people and communities. We keep Victorians moving safely and smoothly today and help them be ready for tomorrow.VicRoads empowers our people to learn and grow– focusing on impact and innovation. We reflect the diversity of Victoria and foster clever thinking to keep you and the community moving.VicRoads is progressing too. In August...
Melbourne Simplify Your Job Search with Weploy At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to top-tier brands without...
A government transportation agency in Victoria seeks a Team Manager for the Customer Contact Centre to drive performance and foster a culture of excellence. The successful applicant will lead a team of 15-20, ensure compliance with regulations, and spearhead digital transformation initiatives. Ideal candidates will have proven leadership abilities and a passion for employee development, focusing...
A leading roadside assistance provider is seeking 2 Contact Centre Consultants for their Noble Park location. This casual role offers a minimum of 25 hours per week with strong potential for transition to full-time. Responsibilities include answering high-volume inbound calls, coordinating emergency services, and supporting customers during challenging situations. Applicants should possess strong...
An Australian transport agency based in Melbourne is seeking an experienced Team Manager for its Customer Contact Centre. This permanent role involves leading a dynamic team focused on delivering high-quality customer service while driving digital transformation initiatives. The ideal candidate will have proven leadership experience in a high-volume environment and a passion for fostering...