A leading member organisation in WA is looking for a strategic and people-centred Senior Manager Workforce Optimisation to lead operational excellence in their contact centre. The role involves driving workforce management, performance analytics, and stakeholder relationships to enhance service delivery. Ideal candidates will possess extensive experience in workforce management and strong...
A leading telecommunications company is seeking a Tech Lead for Contact Centre Enablement. This role involves driving operations and product development for the messaging platform while managing stakeholder interactions and vendor relationships. The ideal candidate will have extensive experience in digital technologies, project management, and strong interpersonal skills. The position offers...
A leading travel company seeks a Team Leader to manage a dynamic team of sales and service agents in their Contact Centre. The ideal candidate will foster a high-performance sales culture, conduct coaching and engage in team development. With a focus on customer satisfaction and meeting KPIs, this role also emphasizes collaboration and positive team culture. The company offers flexible work...
A recruitment agency is seeking a Contact Centre Officer to provide exceptional customer service. This full-time position includes the flexibility to work from home for most days. Responsibilities include managing calls with farmers and growers, entering data, and ensuring client confidentiality. Successful candidates will have a warm phone manner and the ability to build trust. Ideal for those...
A leading news media agency in Newcastle is looking for a Contact Centre Representative. In this role, you will provide outstanding customer service across various channels, including face-to-face interactions. The position offers a casual contract with the possibility of long-term employment for the right candidate. The hybrid work model allows for remote work after training. The ideal candidate...
Customer Experience Specialist (Contact Centre) Full Time About the job At Arsenault, we want to create a world where pets and their families are healthy, happy & spend more time together - and we are looking for fantastic people to help us do that! Over the past ten years, we've scaled to become one of Australia's Top 5 eCommerce companies & the No.1 player in the Online Pet industry. We will...
IBA Level 4 ($92,817 - $98,420) Locations: Perth, Adelaide, Brisbane or Sydney The Customer Contact Centre team will support aspiring entrepreneurs, start-ups and established businesses with enhanced IBA's customer experience and support the Business Development team through: Improving IBA's responsiveness and reducing call waiting times. Improving IBA's responsiveness by activating its internal...
Contact Centre Consultant Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks, Holiday Parks...
Overview Contact Centre Consultant – Remote Working Location (Work from home) Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to our group of Caravan Parks,...
A recruitment technology company in Sydney is looking for full-time customer service professionals to join their team. Responsibilities include assisting customers via calls, emails, and chats while achieving key performance metrics. Ideal candidates will have recent experience in call centers and exceptional communication skills. This role offers competitive pay above the award rate and the...
Job Description - At Qantas, we’re finding new ways to deliver a memorable customer experience - Exciting opportunity to join our growing Contact Centre Network in Hobart - Permanent full time role, covering a 7 day rotating roster Bring your spirit to ours and join the Qantas Contact Centre team in Hobart. You’ll enjoy generous staff travel benefits, hybrid working options and be part of a...
The OpportunityMake a Meaningful Impact Through SalesChange lives. Grow your career. Join a team that values purpose as much as performance.Are you an experienced sales professional looking for more than just commissions and quotas? At Online Education Services (OES), every sale you make changes a life. You'll be guiding prospective postgraduate students toward transformative education...
Aspire Early Education & Kindergarten is a proudly Australian-owned organisation delivering exceptional care and education across Victoria and Western Australia — and soon, New South Wales. Since opening our first centre in 2017, we've grown to 38 open centres, with more than 80 additional centres planned over the next few years. We're now seeking an Operations Manager (Start-Up) to drive the...
Group and Team: City Resilience and Waste Management Location: Clearys Gates Employment status: Permanent Full-time Classification: Municipal Employee Level 6A Agreement: Hobart City Council Enterprise Agreement 2024 Salary range: $73,672 per annum + 13.5% superannuation. About The Role This role contributes to the success of the City by supporting the delivery of the City of Hobart Waste...
A leading property management firm in Tasmania seeks a Maintenance Officer responsible for the upkeep of facilities. This role involves routine maintenance, repairs, and ensuring compliance with safety standards. Ideal candidates have trade experience, effective communication skills, and a commitment to maintaining high standards for safety and functionality. The position emphasizes...
A local government authority in Hobart is seeking candidates for two roles within the City Resilience Group and Waste Management team. These include a 2-year fixed-term position and a permanent full-time role, both operating 7 days a week. The positions classify under Municipal Employee Level 5 with a salary of $71,231 per annum plus 13.5% superannuation. Ideal candidates should be prepared for...
A leading health organization in Devonport is seeking a Session Leader to oversee donation operations at the Devonport Donor Centre. This full-time role requires strong leadership with clinical experience to ensure safety and quality in donor experiences. Responsibilities include managing donor interactions, coaching teams, and providing clinical oversight. The successful candidate will benefit...
A leading health organization in Devonport is seeking a Session Leader to oversee donation operations at the Devonport Donor Centre. This full‑time role requires strong leadership with clinical experience to ensure safety and quality in donor experiences. Responsibilities include managing donor interactions, coaching teams, and providing clinical oversight. The position offers benefits like...
A rapidly expanding childcare organization in Melbourne is seeking an Operations Manager (Start-Up) to oversee the successful launch of new centres across Australia. This role involves leading a team of managers, ensuring operational excellence and regulatory compliance. Ideal candidates will have senior operations experience in the childcare sector, a strong capacity for project management, and...
Job No:COH23731 Location:Hobart, TAS Group and Team: City Resilience Group and Waste Management team Network: Infrastructure & Assets Network Location: McRobies Gully Waste Management Centre Employment status: Two roles are available - Role 1 - 2 Year Fixed term role - Full-time - 7 days operations - Role 2 - Full-time - Permanent role - 7 days operations Classification: Municipal Employee...